Terms of service

Welcome to goodgrains.com, operated by Good Grains. These Terms govern your access to and use of the Site and any purchases or services provided through it. By accessing or using the Services, you agree to be bound by these Terms.

1) Eligibility and Use

You must be at least 18 years old to use the Services or make a purchase. You agree not to use the Services for unlawful purposes, interfere with Site functionality, attempt unauthorized access, or misrepresent your identity or payment information.

2) Products and Information Accuracy

We make reasonable efforts to ensure product descriptions, images, pricing, and availability are accurate. However, product images are illustrative and may differ slightly. Nutritional and ingredient information may be updated. We reserve the right to correct errors at any time.

3) Orders, Pricing and Payment

Your order is an offer to purchase. We may accept or decline orders at our discretion. Prices are in USD and subject to change. Payments are processed by third-party processors. We do not store full payment card details.

4) Shipping and Delivery

Shipping terms are described in our Shipping Policy. Delivery dates are estimates only. We are not responsible for carrier delays or events beyond our control.

5) Returns and Refunds

Our Returns/Refund Policy governs returns. Due to the nature of food products, we generally do not accept physical returns. Contact support@goodgrains.com with any issues.

6) Intellectual Property

All Site content is owned by or licensed to Good Grains and protected by intellectual property laws. You may not copy, reproduce, or exploit Site content without written permission.

7) Disclaimer of Warranties

THE SERVICES AND PRODUCTS ARE PROVIDED AS IS. GOOD GRAINS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED. Our products are food products and are not intended to diagnose, treat, cure, or prevent any disease.

8) Limitation of Liability

GOOD GRAINS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.